Privacy policy
Last updated: April 1, 2026
Privacy Policy – Youngs Industrial
Effective Date: April 1, 2026
Youngs Industrial (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable South African data protection laws, including the Protection of Personal Information Act (POPIA).
1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Full name
- Email address
- Phone number
- Delivery and billing address
- Payment details (processed securely via third-party providers)
- Order history and purchase behaviour
- IP address and browsing data
We only collect information that is necessary to provide our services.
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate with you regarding your orders or enquiries
- Provide customer support
- Improve our website, products, and services
- Send marketing communications (only if you opt in)
- Administer promotions, giveaways, or raffles
3. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties where necessary, including:
- Payment providers
- Courier and delivery companies
- Website and hosting platforms
- Marketing and analytics tools
These parties are only given the information required to perform their services.
4. Data Protection
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
All payments are processed through secure, encrypted payment gateways. We do not store your card details.
5. Cookies and Tracking
Our website uses cookies to:
- Improve your browsing experience
- Analyse website traffic
- Personalise content and ads
You can disable cookies in your browser settings if you prefer.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your information (where applicable)
- Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
7. Promotions and Giveaways
If you enter a giveaway or raffle:
- Your information may be used to administer the competition
- Winners may be contacted directly
- Winners may be announced publicly (e.g. social media or live video)
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us:
Youngs Industrial
14 Lilly Road , Retreat , Cape Town , South Africa 7965
Email: Nick@YoungsIndustrial.co.za
Phone: 071 247 4802